Job board AI products — yep, they’re here!

Job board ai productsA few weeks back I talked about the effects of AI on job boards – and this time I’m look­ing at spe­cif­ic of job board AI prod­ucts. It seems as if every day I read about anoth­er roll­out of AI (actu­al or kin­da-sor­ta) by a job board or recruit­ment mar­ket­ing plat­form – so I thought it would be a good time to fig­ure out exact­ly what is being intro­duced, and by whom. Here goes:

  • Upwork: Upwork is going all in on AI, it seems – they are now pro­mot­ing what they call their AI Ser­vices Hub, where com­pa­nies can hire AI experts and check out var­i­ous beta ver­sions of AI tech­nolo­gies. What kind of tech­nolo­gies, you may ask. Well..a job-post gen­er­a­tor to cre­ate near-instant cus­tomiz­able job post drafts, an enhanced Upwork chat func­tion to famil­iar­ize new clients with the plat­form, and pro­pos­al tips for free­lancers. Upwork has also part­nered with Jasper, a gen­er­a­tive AI con­tent gen­er­a­tion plat­form, to give free­lancers who use the plat­form access to mod­ern gen­er­a­tive AI tools to assist with copy­writ­ing, mar­ket­ing and image cre­ation. These all make sense to me, as Upwork tries to move its tech­ni­cal free­lancers into the new AI world.
  • Step­stone: Step­Stone has intro­duced a Chat­G­PT plug-in, an AI-based chat­bot that helps users look for work. The plu­g­in is the first to access vacan­cies specif­i­cal­ly for the Ger­man mar­ket. The ser­vice is cur­rent­ly only avail­able to users of Chat­G­PT Plus — a sub­scrip­tion ser­vice that costs $20/month. Som­nath Biswas, head of prod­uct at The Step­stone Group, said “Online search is becom­ing more and more like a con­ver­sa­tion, and our goal is to bring job list­ings even clos­er to users. Devel­op­ing the Chat­G­PT plug-in was the log­i­cal next step for us.” It’s note­wor­thy that even though Step­stone had already time into their own Con­ver­sa­tion­al AI, they decid­ed to build the plu­g­in to tie into the wide­ly used Chat­G­PT.
  • Saramin: South -based recruit­ment mar­ket­place Saramin.co.kr says it has com­plete­ly reor­ga­nized its job- prod­ucts, with Chat­G­PT and AI rec­om­men­da­tion tech­nolo­gies being used to accel­er­ate list­ing, appli­cant man­age­ment and recruit­ment process­es. Chat­G­PT is applied to the noti­fi­ca­tion reg­is­tra­tion sys­tem, and when com­pa­nies enter the job and indus­try they want to hire, the con­tent of the noti­fi­ca­tion is auto­mat­i­cal­ly cre­at­ed with­in one minute. AI auto­mat­i­cal­ly cre­ates an image at the top of the announce­ment that fits the con­tent, increas­ing the expo­sure effect of the ’s job announce­ment to appli­cants. This appears to be a deep­er inte­gra­tion into the job board­’s tech­ni­cal struc­ture than at Upwork or Step­stone.
  • Sapia.ai: Aus­tralia-based AI-pow­ered recruit­ment plat­form Sapia.ai has a func­tion which detect and flag respons­es sourced by gen­er­a­tive AI, such as Chat­G­PT, in real time. The func­tion draws from Sapia.ai’s grow­ing pro­pri­etary dataset of over one bil­lion words — col­lat­ed from over 12 respons­es from 2.5 mil­lion that have used its plat­form. This fea­ture pre­vents can­di­dates from using gen­er­a­tive AI tools to respond to from Sapia.ai’s plat­form. Barb Hyman, CEO and founder, said: “This is some­thing our com­peti­tors can’t do. It’s our com­pet­i­tive moat. While it is pos­si­ble to detect use of gen­er­a­tive Chat­G­PT through analy­sis, we’re con­duct­ing it in real-time.” I expect that this fea­ture will start appear­ing in some of the job board soft­ware plat­forms in the com­ing year.
  • Indeed: The world’s biggest job board is of course using AI in var­i­ous places through­out its prod­ucts – most recent­ly in the can­di­date-fac­ing job search. Indeed’s advan­tage is lots of data to dri­ve rec­om­men­da­tions to can­di­dates – so if a user is search­ing for par­tic­u­lar types of jobs, Indeed can rec­om­mend sim­i­lar jobs. Old con­cept, new­er tech­nol­o­gy – and per­haps most impor­tant­ly, pos­si­bly bet­ter results. In fact, job search and rec­om­men­da­tion using gen­er­a­tive AI seems to be pop­ping up every­where!

So yes, job boards big and small are now pro­vid­ing job board AI prod­ucts. This is just the begin­ning of the begin­ning, in my opin­ion. How­ev­er, the ques­tion for me is – still – how much real improve­ment will be added to the job search expe­ri­ence. Only time will tell.

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