Commentary: Should online job interviews become the norm in a world of virtual work?

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Recruiters know it often only takes a few moments to realise the can­di­date may be a fit for the role. A vir­tu­al inter­view process can mean more can­di­dates screened in less time, the com­mut­ing time to boot.

Many vir­tu­al inter­views now also include a pre-record­ed video known as auto­mat­ed video inter­views (AVIs), where can­di­dates answer a series of ques­tions and their respons­es are either screened through arti­fi­cial intel­li­gence visu­al infor­ma­tion, ver­bal key­words, or tone of voice, or passed to hir­ers who can sift through the record­ings.

This is con­ve­nient for hir­ers as it is an asyn­chro­nous process. Videos also may be espe­cial­ly valu­able if the job are hir­ing has an ele­ment of being able to present and well vir­tu­al­ly.


Cer­tain­ly, vir­tu­al inter­views also have a few draw­backs that can make in-per­son meet­ings more attrac­tive. First, there is the issue of access – for both inter­view­er and can­di­date — to a sta­ble Inter­net con­nec­tion and a com­put­er to make the inter­view effec­tive.

I have seen cor­po­rate human resources staff with such poor Inter­net and shod­dy micro­phones that it severe­ly impaired the flow of the inter­view. It can also be unfair and dis­crim­i­nate against can­di­dates of social-eco­nom­ic sta­tus if access to tech­nol­o­gy impacts their chances of the job.

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